Engine Warranty Policy
Last Updated: March 23, 2026
At BH Engine, we strive to provide dependable automotive components and reliable customer service. Our Engine Warranty Policy outlines the terms and conditions under which warranty coverage is provided for used engines purchased from our company.
This policy is designed to give customers confidence when purchasing replacement engines while ensuring proper handling and installation procedures are followed.
Company Information
BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States
📞 Phone: +1 (714) 415-2284
📧 Email: support@bhengine.com
BH Engine specializes in the sale and distribution of used car engines, transmissions, brand new car seats, brand new alloy wheels, suspension components, and automotive parts for vehicles including Mercedes, BMW, Ford, Hyundai, Lexus, Toyota, and other popular models.
We proudly ship automotive parts to all U.S. states and international customers worldwide.
Warranty Coverage Overview
BH Engine offers a limited warranty on used engines sold through our company. This warranty is intended to protect customers against certain verified mechanical defects.
Standard Warranty Period
Our standard warranty for used engines is:
90 Days Limited Warranty
The warranty period begins from the date the engine is delivered to the customer.
Some engines may qualify for extended warranty options depending on availability and purchase conditions. Customers may inquire about these options at the time of purchase.
What the Warranty Covers
The BH Engine warranty covers internal mechanical defects that may affect the proper operation of the engine.
Covered components may include:
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Engine block
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Internal pistons
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Crankshaft
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Connecting rods
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Cylinder heads
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Internal timing components
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Internal lubricated engine parts
If a covered mechanical failure occurs during the warranty period, BH Engine may take appropriate action based on inspection results.
Possible resolutions may include:
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Replacement engine (subject to availability)
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Repair assistance
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Partial or full refund depending on circumstances
All warranty claims are subject to inspection and verification.
What the Warranty Does Not Cover
The warranty does not cover issues resulting from improper handling, installation, or maintenance.
Examples of non-covered situations may include:
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Improper installation or incorrect fitting
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Damage caused by overheating
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Damage caused by lack of oil or lubrication
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Damage caused by contamination or debris
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Damage caused by accidents or external impact
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Electrical component failures
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Damage resulting from racing or performance modifications
The warranty also does not cover external components such as:
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Sensors
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Wiring harnesses
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Spark plugs
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Belts
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Hoses
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Water pumps
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Fuel injectors
These components may require replacement during installation and are considered routine maintenance items.
Installation Requirements
To maintain warranty eligibility, engines must be installed properly.
BH Engine strongly recommends that engines be installed by a licensed mechanic or professional automotive repair shop.
During installation, customers should ensure that:
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Oil and filters are replaced
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Cooling system is properly flushed
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Necessary gaskets and seals are replaced
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Timing components are inspected
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Proper fluids are used
Failure to follow proper installation procedures may void warranty coverage.
Required Maintenance
Routine maintenance must be performed to ensure proper engine operation.
Customers are responsible for ensuring that:
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Oil levels are maintained
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Engine cooling systems function properly
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Recommended service procedures are followed
Damage resulting from neglect or lack of maintenance may void warranty eligibility.
Warranty Claim Process
If a problem occurs during the warranty period, customers must contact BH Engine before taking further action.
Steps for Filing a Warranty Claim
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Contact BH Engine customer support.
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Provide the order number and product details.
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Describe the issue experienced with the engine.
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Provide photos, videos, or documentation if requested.
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Follow the instructions provided by the BH Engine support team.
BH Engine may request additional information or inspection before approving warranty claims.
Engine Inspection
If a warranty claim is submitted, the engine may need to be inspected.
Inspection may involve:
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Visual inspection
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Professional mechanic verification
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Return of the engine to BH Engine for evaluation if necessary
Warranty decisions will be based on inspection results.
Replacement Engines
If a warranty claim is approved and a replacement is available, BH Engine may provide a replacement engine of similar type and condition.
Replacement engines may require additional shipping arrangements depending on location and availability.
If a direct replacement is not available, alternative resolutions may be discussed with the customer.
Labor and Additional Costs
The BH Engine warranty generally covers the engine component itself only.
The warranty does not typically cover additional expenses such as:
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Labor costs
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Installation fees
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Towing costs
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Diagnostic charges
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Vehicle rental costs
Customers should confirm installation costs with their mechanic prior to purchasing an engine.
International Warranty Claims
BH Engine ships engines to customers worldwide.
International customers may still qualify for warranty consideration; however, shipping and logistics requirements may vary depending on the location.
Customers outside the United States should contact BH Engine support to discuss available options for warranty assistance.
Warranty Transferability
The BH Engine engine warranty applies only to the original purchaser and the vehicle for which the engine was purchased.
The warranty is not transferable to other individuals or vehicles unless otherwise approved in writing by BH Engine.
Contact BH Engine for Warranty Support
If you need assistance with an engine warranty claim or have questions about warranty coverage, please contact our team.
BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States
📞 Phone: +1 (714) 415-2284
📧 Email: support@bhengine.com
Our support team will guide you through the warranty claim process and help determine the appropriate resolution.
Policy Updates
BH Engine reserves the right to update or modify this Engine Warranty Policy at any time.
Any changes will be posted on this page with an updated revision date.
Customers are encouraged to review the warranty policy periodically.