Payment Policy

Last Updated: March 23, 2026

This Payment Policy outlines the terms and conditions related to payments made to BH Engine for the purchase of automotive parts and related products. By placing an order with BH Engine, customers agree to the payment terms described in this policy.

This policy is intended to ensure transparency and clarity regarding pricing, payment methods, order processing, and payment security.

Company Information

BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States

Phone: +1 (714) 415-2284
Email: support@bhengine.com

BH Engine supplies used car engines, car transmissions, brand new car seats, brand new alloy wheels, car suspension components, onboard engines, and other automotive parts for vehicles including Mercedes, BMW, Ford, Hyundai, Lexus, Toyota, and many other models.

We provide shipping services to all U.S. states and international customers worldwide.

Accepted Payment Methods

Credit and Debit Cards

BH Engine may accept payments through major credit and debit cards depending on the checkout platform being used. These may include:

  • Visa

  • MasterCard

  • American Express

  • Discover

Card payments are processed through secure payment gateways to protect customer information.

Bank Transfers

In some cases, BH Engine may accept bank wire transfers or direct bank payments for large orders such as engines, transmissions, or bulk automotive parts.

Customers choosing this method may receive payment instructions directly from our support team.

Orders paid by bank transfer will be processed once the payment has been successfully received and confirmed.

Online Payment Platforms

BH Engine may also accept payments through approved third-party payment platforms when available. These platforms provide secure payment processing and buyer protection features.

Available payment options may vary depending on location and transaction type.

Payment Authorization

Payment Verification

All payments are subject to verification and approval. BH Engine reserves the right to verify payment details before processing an order to prevent fraudulent transactions.

Additional information may be requested if necessary to confirm the payment.

Order Confirmation

Once payment is successfully received and verified, the order will be confirmed and prepared for processing.

Customers will typically receive:

  • Payment confirmation

  • Order confirmation

  • Shipping updates when the order is dispatched

Pricing and Currency

Product Pricing

All product prices are listed in United States Dollars (USD) unless otherwise specified.

Prices may change without prior notice depending on:

  • Inventory availability

  • Supplier pricing changes

  • Market demand

  • Shipping and logistics factors

The price confirmed at the time of purchase will be the final product price.

Taxes and Additional Fees

Depending on the customer’s location, additional charges may apply, including:

  • Sales tax (for applicable U.S. states)

  • Import duties for international shipments

  • Customs clearance fees

  • Local government taxes

These charges are typically determined by the destination country and are the responsibility of the customer.

Payment for International Orders

Customers located outside the United States may be required to use specific payment methods depending on international payment processing requirements.

Currency Conversion

International payments may involve currency conversion fees applied by the customer’s bank or payment provider.

BH Engine is not responsible for additional fees charged by financial institutions during currency conversion.

Payment Security

Secure Transactions

BH Engine prioritizes the protection of customer financial information. Payment transactions are processed through secure payment gateways that utilize encryption and security protocols to safeguard sensitive information.

BH Engine does not store complete credit card details on its servers.

Fraud Prevention

To protect customers and prevent unauthorized transactions, BH Engine may perform fraud screening on certain orders.

Orders suspected of fraudulent activity may be delayed, cancelled, or require additional verification.

Deposits for Special Orders

Some products, such as rare or hard-to-source engines or special order parts, may require a deposit before sourcing or processing begins.

Deposit Conditions

Deposits may:

  • Secure the requested product

  • Initiate sourcing from suppliers

  • Confirm customer commitment to the purchase

Deposits for special orders may be non-refundable once sourcing has begun, depending on the product and order agreement.

Payment Deadlines

For orders requiring manual payment methods such as bank transfers, customers may be given a specific time frame to complete payment.

If payment is not received within the specified time, BH Engine may:

  • Cancel the order

  • Release reserved inventory

  • Require the customer to place a new order

Refund Payments

If a refund is approved under the Return & Refund Policy, the refund will typically be issued using the original payment method used for the purchase.

Refund Processing Time

Refunds may take 5–10 business days to appear in the customer’s account depending on the payment provider or financial institution.

Customers will receive confirmation once a refund has been initiated.

Payment Disputes

Customers who experience issues with payments should contact BH Engine directly before initiating disputes with financial institutions.

Our support team will make reasonable efforts to resolve payment concerns promptly.

Failure to resolve disputes directly may result in delays in order processing or service limitations.

Order Cancellation and Payment

If an order is cancelled before processing begins, customers may receive a full refund according to the Cancellation Policy.

If the order has already entered the processing or shipping stage, cancellation fees or shipping charges may apply.

Customers should review the Cancellation Policy for additional details.

Contact BH Engine for Payment Assistance

If you have questions regarding payment options, payment confirmation, or billing inquiries, please contact our customer support team.

BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States

Phone: +1 (714) 415-2284
Email: support@bhengine.com

Our team is available to assist customers with payment questions and order support.

Policy Updates

BH Engine reserves the right to update or modify this Payment Policy at any time to reflect changes in payment procedures, regulations, or operational requirements.

Updated versions will be posted on this page with a revised Last Updated date.

Customers are encouraged to review this policy periodically.