Shipping Policy
Last Updated: March 23, 2026
At BH Engine, we are committed to delivering automotive parts safely and efficiently to our customers across the United States and around the world. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when purchasing products from our company.
By placing an order with BH Engine, customers agree to the terms outlined in this shipping policy.
Company Information
BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States
Phone: +1 (714) 415-2284
Email: support@bhengine.com
BH Engine specializes in supplying used car engines, transmissions, brand new car seats, alloy wheels, suspension components, and other automotive parts for vehicles including Mercedes, BMW, Ford, Hyundai, Lexus, Toyota, and many other models.
We ship automotive components to all U.S. states and international customers worldwide.
Order Processing
Processing Time
Orders placed with BH Engine are typically processed within 1–3 business days after payment confirmation.
Processing includes:
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Order verification
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Product inspection
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Packaging preparation
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Shipping arrangement with logistics partners
Orders placed on weekends or holidays may be processed on the next business day.
Order Confirmation
After placing an order, customers will receive confirmation via email or phone. This confirmation verifies that the order has been successfully received and is being prepared for shipment.
Customers should review order details carefully and contact BH Engine immediately if any corrections are needed.
Shipping Methods
Domestic Shipping (United States)
BH Engine ships automotive parts to all 50 U.S. states using reliable shipping and freight carriers.
Shipping methods may include:
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Standard ground shipping
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Freight shipping for large items
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Palletized shipping for engines and transmissions
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Courier services for smaller auto parts
Large components such as engines and transmissions are usually shipped using freight carriers to ensure safe transport.
International Shipping
BH Engine also provides international shipping services to customers worldwide.
International delivery options may include:
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Air freight shipping
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Sea freight shipping for heavy items
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International courier services for smaller parts
International customers may be required to provide additional information for customs documentation and shipping coordination.
Estimated Delivery Times
Delivery times may vary depending on the customer's location, product size, and shipping method.
Domestic Delivery (United States)
Estimated delivery time:
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3–7 business days for most destinations within the United States.
Freight deliveries for large components such as engines or transmissions may require additional transit time.
International Delivery
Estimated delivery time:
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7–21 business days depending on the destination country and shipping method.
Customs processing and international logistics may affect delivery times.
BH Engine will provide shipping updates when available.
Shipping Costs
Shipping costs vary depending on several factors, including:
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Product size and weight
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Shipping destination
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Freight requirements
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Carrier rates
Large automotive components such as engines and transmissions may require special freight shipping, which may result in higher shipping costs.
Customers will typically receive shipping cost information before finalizing their order whenever possible.
Packaging and Handling
BH Engine takes great care to ensure that automotive parts are packaged securely for transportation.
Packaging for Large Components
Large items such as engines and transmissions may be shipped using:
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Wooden crates
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Reinforced pallets
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Protective wrapping materials
These packaging methods help prevent damage during transit.
Packaging for Smaller Parts
Smaller auto parts such as alloy wheels, suspension components, and accessories may be packaged using:
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Heavy-duty shipping boxes
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Protective padding
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Secure labeling
Our goal is to ensure that products arrive in good condition.
Freight Deliveries
Large automotive components such as engines and transmissions are typically delivered via freight carriers.
Delivery Requirements
Freight deliveries may require:
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A commercial delivery address or accessible location
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A person present to receive and inspect the shipment
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Equipment such as forklifts or lift gates depending on the item
Customers should ensure they are available to receive the delivery at the scheduled time.
Shipment Tracking
Whenever possible, BH Engine will provide tracking information once an order has been shipped.
Tracking allows customers to:
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Monitor shipment progress
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Estimate delivery time
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Stay informed about shipping updates
Tracking details may be provided through email or direct communication from our support team.
Damaged Shipments
Customers should carefully inspect all shipments upon delivery.
If Damage is Detected
If a shipment appears damaged:
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Note the damage with the delivery carrier.
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Take clear photos of the package and product.
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Contact BH Engine immediately.
Prompt reporting helps our team investigate the issue and determine the appropriate resolution.
Shipping Delays
While BH Engine works with reliable shipping providers, delays may occasionally occur due to factors beyond our control.
These factors may include:
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Weather conditions
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Freight carrier delays
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Customs clearance processes
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High shipping demand periods
BH Engine is not responsible for delays caused by third-party carriers or external conditions, but we will do our best to assist customers with shipping updates.
International Customs and Duties
International shipments may be subject to:
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Import duties
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Customs taxes
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Government fees
These charges are typically determined by the destination country's customs authority.
Customers are responsible for paying any applicable customs fees required by their country.
Incorrect Shipping Information
Customers must ensure that shipping addresses and contact details are accurate when placing an order.
BH Engine is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
If an address error is discovered, customers should contact BH Engine as soon as possible so corrections can be made before shipment.
Shipping Restrictions
Certain shipping restrictions may apply depending on:
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International shipping regulations
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Freight carrier limitations
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Local import rules
BH Engine reserves the right to review and approve shipments based on destination requirements.
Customers may contact our team if they have questions about shipping availability to their region.
Contact BH Engine for Shipping Assistance
If you have questions about shipping, delivery times, or freight arrangements, please contact our support team.
BH Engine
2710 S Shannon St
Santa Ana, CA 92704
United States
Phone: +1 (714) 415-2284
Email: support@bhengine.com
Our team will be happy to assist you with shipping inquiries and order support.
Policy Updates
BH Engine reserves the right to update or modify this Shipping & Delivery Policy at any time.
Any changes will be posted on this page with an updated revision date. Customers are encouraged to review this policy periodically to stay informed about our shipping practices.